How do I order?
Easy! There are many ways to order:
- Browse our Apparel section for what you are looking for.
- Custom Design your own apparel with our Design Studio.
- Need apparel for your fundraiser or group? Use our Group Ordering option.
- Contact Us at 844-946-5833 during our normal business hours (9am-6pm EST)
- Fill out our Contact Form.
How long will it take to receive my order?
Our normal turn-around time is two weeks from the time that you approve and finalize the order.
Can I get a printed sample of my design?
Just contact us to get a free virtual mock up of your design! Otherwise we have a minimum order of 12 pieces.
Can I get an unprinted sample garment?
You can order an unprinted sample garment at a discounted price and we ask that you pay $5 for shipping.
Is there a minimum order?
There is a minimum order of 12 shirts. A good thing to keep in mind is the more shirts you order the cheaper they get!
How/When do I pay?
Online orders require a 100% down payment. We DO NOT print anything until we have an approval from you. Have no fear, you get to look at an online template and talk with our super friendly staff with any questions, comments or concerns.
Online payments can be made via paypal with any major credit card. We also accept checks and money orders by mail.
Does my order have to contain all the same sized shirts?
No way! You can order as many sizes as you want. In fact, the more shirts you order the cheaper they get so you could end up saving some cash!
I need shirts for my business, do you sell wholesale?
All of our prices are at wholesale level! We leave you enough room to make a retail profit. For more information visit our Commercial Screen Printing page.
Requesting a Quote
What do you need to know to send me a quote?
In order for us to get you the most accurate quote possible please answer the following questions:
- WHAT product are you ordering?
- HOW many items in the order?
- WHAT color are the items?
- HOW many colors in the design?
- HOW many locations will be printed on?
- ARE you supplying your own art?
Group Apparel Ordering
Why should I do a Group Apparel Order?
If you need to order apparel for specific individuals like sports team members, employees, or fundraiser events, Group Apparel Ordering is the way to go.
How long does this take from start to finish?
We can get your group page up and running within 2 days of your confirmed request. From there, it depends on how much time you want to give your group members to place their orders. Then, once all the orders are in, we collect payment then start printing.
How do I request multiple products? Like a shirt and a hoodie?
Do what is easiest for you. Either use one request form and give us the details in the Notes section or submit multiple request forms per each product you are interested in.
What if I have a problem with my order?
At Zink Shirts we pride ourselves in our excellent customer service. If you are unsatisfied with your service or product please give us a call at 1-844-946-5833.
What file type do you need my uploaded images to be in?
If you're uploading your own imagery to be placed on the apparel, we accept these file types: Photoshop (.psd), illustrator (.ai), .pdf, .eps, .svg, and high resolution (300 DPI) jpg, png, or gif. If a high resolution image is not possible we can redesign it for $50/hr. Please change text to outlines on illustrator files.
Why can't I print an image I found online?
Due to copyright laws, we need permission from the image owner to print the image. If you're unsure if an image can be used or not send us a message and we'll help you out!
I need a shirt designed from scratch, what are your art fees?
Zink Shirts will be able to design you a custom printed shirt for free! This is based off of the complexity of the design, simple designs are free but we reserve the right to charge $40 an hour for complicated designs. Inquire HERE for more details.
Discounts & Free Services
Do you offer any discounts?
We offer all SUNY school students 10% off their entire order* with their student ID. That includes fraternity/sorority, clubs, sports teams, school events, you name it!
Can you help me design my shirt?
Depending on the complexity of the design you have in mind, we can design your shirt for free! If your design is complicated we reserve the right to charge $40/hr. Inquire HERE for more details.*Not valid with other offers.